While many aspects of your business are likely to have progressed into the modern age seamlessly, the open enrollment process is likely to have remained unchanged. There are many ways in which you can improve the benefits enrollment experience for your employees. We’ve put together this short guide to help you make things a lot more pleasant for your employees.
Ensure ID Cards are Delivered On Time
Health insurance ID cards should be delivered to employees as soon as possible. As soon as your employees’ benefits are active, they should be able to use them. Partner with a company that knows the importance of time ID card delivery.
Communicate Effectively and Concisely
An overload of information is no good for your employees. Keep things simple and straightforward. Let them know what’s happening in a manner that they can easily understand. Chains of emails will just lead to confusion. It’s important to make the enrollment process as smooth as possible.
Customize the Open Enrollment Process
Your business is unique and your open enrollment should be as well. Partnering with a benefits team that appreciates the unique nature of your business will help to make the process as pleasant as possible for you and your employees.
Consider Offering an Online Enrollment
An online enrollment can be beneficial to everybody involved as it allows your employees to enroll during their free time. If employees aren’t comfortable enrolling online, choose a partner that offers face-to-face enrollment consultations.
Solid Customer Service
Choosing a health plan is a pretty big deal. As such, it pays off to partner with a team that can talk to your employees on an individual basis and help them decide what’s truly right for them. Waiting X amount of business days for a reply really isn’t acceptable. Find a team with a quick turnaround that are able to respond to your employees in the most efficient manner possible.
How We Can Help
The enrollment process can be complicated and time consuming. Thankfully, the team at Benely is here to help. When you partner with Benely, you access a team of industry experts who understand the importance of simplicity. We can help make the entire process as stress-free as possible for you and your team. Contact us today to find out more about our best-in-class solution.